Our Newest Posts
Maximizing the Potential of Your Contact Center Solution Architecture
Are your customer service and support operations as effective and cost-efficient as possible? The contact center architecture you choose primarily determines that. Getting your contact […]
April 23, 2024
5 mins to read
What Are SIP Trunk Port Numbers, and How Many SIP Trunks Do You Need?
Many people have become familiar with VoIP. Voice over Internet Protocol made cost-effective calling over the internet possible, and for decades, people have used the technology for […]
April 18, 2024
6 mins to read
How Can an Omnichannel Cloud Contact Center Make Your Team More Customer-Centric?
It’s no longer enough to be “customer-friendly.” Buyers have more choices than ever, which is why they value “customer centricity.” Therefore, everything your organization does […]
April 15, 2024
6 mins to read
How Much Does a Modern Business Phone System Cost?
With cloud technology, the bar to getting a business phone system is lower than ever. You can obtain a feature-rich professional line for just $27.99 as long as you have an internet […]
April 11, 2024
5 mins to read
How Much Data Do VoIP Services Use? Everything You Should Know About VoIP Bandwidth Requirements
VoIP communications rely on your internet bandwidth for smooth service. Find out how much data you need to avoid poor call quality or service interruptions.
April 9, 2024
5 mins to read
What Is Direct Inward Dialing (DID)?
Direct inward dialing allows someone to reach a party within your organization without going through an operator. Discover its benefits and how to set up DID.
April 4, 2024
6 mins to read
VoIP Examples: Who Uses VoIP?
Calling others with Voice over Internet Protocol technology has grown into a robust and stable option for connectivity. Many have used it without even realizing it. For example, in early […]
April 1, 2024
5 mins to read
Breaking Barriers: Honoring Women’s Leadership and Inspiring Progress
Welcome to the second installment of our special Q&A series, spotlighting the remarkable women of Intermedia as we celebrate International Women’s Month! Today, we’re honored to sit […]
March 29, 2024
4 mins to read
What Is PSTN, and How Does It Work?
If you’ve done any investigation into setting up business phone lines, you’ve likely come across the initialism “PSTN.” What does this have to do with getting a good phone service? […]
March 28, 2024
5 mins to read
Service Providers Move to the Cloud
In today’s modern landscape, the convenience of cloud-based solutions has become so ingrained in our daily operations that we often overlook their transformative impact. Not too long […]
March 26, 2024
5 mins to read
What Is a Multi-Line Phone System, and Do You Need One?
Half of small business owners have made plans to grow or expand their companies in 2024. If you’re one of these ambitious entrepreneurs, those plans need to include a communications system […]
March 22, 2024
6 mins to read
What Is a Virtual Phone System, and How Does It Work?
Workers and employers alike have uncovered the benefits of remote work, as the latest reports show that 42% of companies are in a hybrid model and another 20% are fully remote. With this […]
March 19, 2024
5 mins to read